EQ: Just the ticket to becoming a better leader (and person)

You know that leadership requires great people skills. No doubt, you’ve seen great managers in action and were blown away by their leadership qualities and their ability to connect with their team.

I'll tell you a secret. There's one magic ingredient that makes leaders great. 

A high level of emotional intelligence (AKA emotional quotient or EQ).

So, if you feel you're missing something when it comes to dealing with people - EQ is your answer. And you really can improve it. No matter your age, it’s never too late to give it a boost! 

Through this programme, understand your own level of emotional intelligence and what it means. Identify the things you can work on to develop your EQ and become a better leader. Then experience the magic as we address your unique challenges through personal coaching.

What is Emotional Intelligence? 

Simply put, it’s your ability to understand, use and manage your emotions in a positive way to get the best out of yourself and others.

Improving EQ helps people leaders like you to understand your own amazing strengths and develop new ones. It also enables you to connect with others, so you can leverage their strengths for maximum impact.

The research (and there’s a tonne of it!) shows that bosses with high EQ display strong leadership qualities. They're more likely to make better decisions, engage and influence more effectively, and create a positive working environment. All of which lead to improved business outcomes! Better yet, high EQ skills improve your personal relationships as well.

It’s clear that emotions are central to effective leadership because emotions move people.

Let's simplify it ...

Negative emotions in the workplace: 

  • narrow our thinking

  • limit our interpretation of events

  • reduce linear conscious processing

  • cause reactionary behaviour (fight or flight)

  • make us shrink from opportunities

  • cause disengagement

  • are more easily triggered

  • result in reduced performance.

Positive emotions in the workplace result in: 

  • more rational creative problem solving

  • openness to new ideas

  • willingness to try difficult things and develop new solutions

  • highly engaged behaviour

  • a less risk-averse mindset 

  • deeper thinking about issues

  • increased interest and learning.

Ready to find out your EQ and develop it?

What makes this leadership course different from the rest?

Real change starts with self-awareness

So, I’ve designed this programme to help you understand yourself first. What are your strengths? What do you value most? Are there any blindspots that get in the way of you being your best self?

Once you've got your baseline, we’ll begin to explore how you can raise your game. This is about walking the talk. Understanding how to motivate yourself, bounce back from setbacks and stay positive when times are tough.

Well, you do! That's because I shape the course outline to create a complete programme that works uniquely for you. We're all different - especially when it comes to our emotions.


So, a ‘one size fits all’ programme can only scratch the surface. Developing your EQ and making sure it stays that way takes a much more specific level of personal understanding and inquiry...


Get to know what makes them tick

From there, I'll help you understand others. Empathy, appreciation and awareness of what makes others tick is vital if you want to connect with your people. But knowing it isn't enough. So, we'll work to improve your communication, interaction and ability to influence too. These leadership qualities are guaranteed to help you get the best out of your people.

The training is totally bespoke, because where we spend most of our time depends on the area you need to focus on the most. And that’s revealed through a Genos 360 EQ Assessment that reveals hotspots in your EQ development.

Sound like you?

Programme details

The beauty of this programme is that it can be offered one to one, or to an entire team. Some organisations use it as a training programme and others as a mentoring programme for managers or team members on a one to one basis.

And while it’s 100% created to fit your needs, it does have some core components:

EQ Assessment - self-assessment, 180 or 360

Delivered online to get a snapshot of focus areas and possible blindspots.

Workshop or one to one learning of EQ and mindset 

To improve your own, you need to understand a bit of the science behind emotional intelligence. Through this learning, gain a deep understanding about how the brain works and how emotions are generated. Then learn how to develop your own skills and apply this learning back on the job.

These sessions can be run for small groups or personalised to suit an individual.

Personalised coaching and mentoring

Now we get personal. It’s time to address your unique challenges experienced in your workplace. Through our one to one conversations, you have a confidential, safe space to come up with ways to handle specific challenges.

Read how the programme was used by DairyNZ

Leader demonstrating leadership qualities

“We’ve worked hard on having a positive, productive and enjoyable working environment, so are always looking for ways to build on this.  We heard about coaching; how it can help people to get the best out of themselves, by helping them to deal with challenges that may have been holding them back, to recognise their strengths and weaknesses so that they can find a better focus. 


We want our staff to be able to wring the maximum satisfaction out of being here and doing what they do.  Coaching with Sha has certainly assisted that.”


- John Armstrong, Armstrong Murry, Takapuna

The programme aims to: 

  • give you a benchmark of your current EQ strengths and areas to develop.

  • provide you with an understanding of the importance of emotions and the neuroscience of emotions and the mind.

  • teach you practical strategies to manage emotions.

  • offer you personalised coaching to address your areas for development.

  • assist you to embed new, useful leadership qualities and behaviours in your day to day work life.

On completion of the programme you will:

  • understand your strengths, weaknesses, values, triggers and blind spots.

  • develop tools, techniques and strategies to manage your emotions and motivate others.

  • find solutions to fit the challenges you face within your work environment.

  • feel confident to lead with authenticity and inspire performance in others.

Ready to work on your EQ?

Why is having high EQ so important for people leaders?

High EQ managers are the kind of leader everyone wants to have. Their strong leadership qualities underpin how they operate in every scenario. Research suggests that leaders with high EQ enjoy less stress, improved job performance, better relationships and more career success. Now, who wouldn’t want that?

Imagine a moody manager, prone to shouting and generally aggressive behaviour. These are classic signs of a person who has trouble managing their emotions. This kind of behaviour creates huge levels of psychological distress that literally shuts down the creativity and problem-solving centres of the brain. Not to mention the harm it causes people around them.

Now contrast this with a high EQ manager. Sure, they get frustrated too. But instead of lashing out, they're able to control their emotions and harness their frustration in the right direction. They understand the impact of their emotions on others. They're aware of their triggers and they know how to anticipate and manage them in a more productive way.

Let’s face it, we're living in times of constant change and continuous challenge that call for top notch leadership qualities and skills. So, become the leader you've always wanted to be by working on your EQ now!

Want to learn more about developing your EQ?

Understanding our emotions helps build our leadership qualities