My whole understanding of what a leader is has been turned upside down on its head recently. In the past, when I thought about a ‘leader’ – the image that came to mind was someone who was assertive, confident, charismatic, authoritative, empathetic, a risk taker, a visionary and a talented public speaker. In the business world, I judged the capability of those in charge based on these criteria. In the classroom, I felt confident to identify leadership potential in young peo